• Main City Centers: 2 – 3 business days
• Outlying Areas: 3 – 7 business days
• Bulk Orders & Special Items: May take longer, and delivery times will be confirmed upon order processing.

Cooling-Off Period (7-Day "No-Fault" Return)
In accordance with ECTA, customers may return goods within 7 calendar days of receiving them for a full refund, for any reason.
Conditions:

• Goods must be unused, unopened, and in original packaging.
• Return shipping costs are the responsibility of the customer.
• Contact: Email sales@bulkhaven.co.za within the applicable return window.
• Wait for confirmation and Refund instructions.
• Package securely with all original accessories and tags.
• Shipping fees (unless due to supplier error or defect) are borne by the customer.

Report within 7 days of delivery. Include clear photos and a description.

• If validated, the supplier may offer a refund, repair, or replacement.
• Contact: Email sales@bulkhaven.co.za within the applicable return window.
• Wait for confirmation and Refund instructions.
• Package securely with all original accessories and tags.
• Shipping fees (unless due to supplier error or defect) are borne by the customer.